Customer Engagement & Loyalty The Sensibill Team Customer Engagement & Loyalty The Sensibill Team

Small wins, big opportunity: How to boost digital engagement during COVID-19 & beyond

Now that we’re past the initial shock of the pandemic, it’s time for financial institutions to experiment with small wins, solving for customer pain points and jobs to be done. Tools like digital receipt management and expense management were once considered ‘nice to haves’, but today they are proving crucial to maintaining customer confidence and loyalty through the crisis and beyond.

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