We've got your back

 

We’re your partner, not your vendor. Working with you through every step of the journey, we’re focused on helping you achieve your vision, whether that’s driving engagement, increasing share of wallet, or deepening loyalty with your customers.

 
 

Squad of Experts

Leverage our years of client engagement, financial services, and technology experience with:

 
 

Dedicated Account Manager

Focused on understanding your business objectives and helping you achieve them.

 

Implementation Project Manager

By your side throughout your entire journey to ensure you’re successful.

 

Experienced Support Specialists

There if you need them to help with any technical questions throughout the process.

Support When You Need It

Whenever you need us, we’re here to lend a helping hand. With our responsive support services, you get:

 

24/7 Technical Support

We’re here to help—when and how you want: chat, email, and phone. Hit us up.


Proactive Monitoring.

Providing status/health, and system reporting to ensure our platform not only meets but exceeds our SLAs.


Support Documentation.

For self-serve help on the frequently asked questions.

Additional Services

 

For larger implementations that need a bit more support, we’ve got you covered. With smooth implementation from start to finish, we make it easy for you to get started quickly and effectively—minimizing cost and time to launch.

 
 
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Custom success plan.

Starting with building your custom plan together based on your strategic goals and aligning on expectations and outcomes.

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Shared goals.

Our measures of success are the same as yours, based on your success on engagement, satisfaction, and growth.

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Proactive solutions.

We anticipate your challenges and questions, proactively providing solutions and insights to help you succeed. You’ll think we can read your mind.

 
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Materials & resources.

With a Marketing Playbook to help you market the Sensibill platform and drive adoption

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Best practices.

On marketing, adoption and measuring success. We know what works and want to ensure you succeed

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Strategic direction & support.

To help execute in specific segments and channels

What people are saying

Ethan Cunningham Director of Product Management, NCR
"From the very start of implementing the Sensibill SDK into our native apps, we had a dedicated team who were extremely helpful in guiding our success. The team was great to work with, quick to respond to our questions and ideas, and just as invested in the product as we were. The team truly went above and beyond through additional collaboration to build awareness for our clients as they implemented Digital Receipts."
Marie McLaughlin Digital Service Manager, Royal Bank of Scotland Group
"I find all the team and partners engaged, motivated, approachable and willing to do whatever it takes to get the best outcome for everyone including customers."
Sophie Gorman Lead Product Owner, MetroBank
"Love the Sensibill team - always going the extra mile to help and support. Technical team are very knowledgeable and we have hit the jackpot with our relationship manager."
Ransom Hawley CEO of Caddle
"Since implementing Sensibill’s solution, we’ve been able to easily capture receipts and collect better data, effectively reducing the costs of and dependency on human validation. Now, we’re better equipped to roll out large-scale campaigns and improve our user experience—elements that have helped us grow and consistently evolve our capture-to-reward turnaround time."

A match made in heaven.

We hope you think so, too. Let’s chat.