Why financial institutions need to embrace personalization
Financial institutions can lean on the expertise and innovation of fintechs to find meaningful ways to leverage their data, then personalize at scale. Read on to learn how!
Small wins, big opportunity: How to boost digital engagement during COVID-19 & beyond
Now that we’re past the initial shock of the pandemic, it’s time for financial institutions to experiment with small wins, solving for customer pain points and jobs to be done. Tools like digital receipt management and expense management were once considered ‘nice to haves’, but today they are proving crucial to maintaining customer confidence and loyalty through the crisis and beyond.